🌿 Refund Policy

At Cannabis FlowerHouse, we take pride in offering premium-quality cannabis products. Due to the nature of our items, all sales are generally final. However, we provide fair solutions in specific cases to ensure customer satisfaction and trust.

🔄 Easy Returns

We accept returns only for unused and unopened products in their original packaging. For safety and legal reasons, opened cannabis products cannot be returned.

⚠️ Damaged or Wrong Items

If your order arrives damaged or incorrect, contact us within 48 hours of delivery.
✔ Provide photos for verification
✔ Get a replacement or refund after approval

💳 Fast Refunds

  • Processed within 5–10 business days
  • Sent to your original payment method
  • Shipping fees are non-refundable (unless our mistake)

❌ Non-Refundable Items

  • Opened or used products
  • Items not in original condition
  • Late return requests
  • Sale/clearance items (unless defective)

🕒 Order Cancellation

Orders can only be canceled before shipping. Once shipped, cancellation is not possible.

📞 Customer Support

Need help? Our support team is ready to assist you quickly and professionally.
We are committed to providing a safe, transparent, and reliable experience.